yahoo mail boosts to 100MB

After Google’s announcement of free online e-mail with 1000MB quota, Yahoo is offering 100MB for their free users and virtually unlimited storage for paid accounts.

I wonder what gave them that idea? (Even though it’s still 10 times less than GMail)

(via jeremy)

Update: If you’re having problems using Yahoo Mail, try using a browser other than Internet Explorer. Two good options are Firefox and Opera.


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  1. Auto-trackback from article found in memigo. It was referred to by 1 source(s).
    Follow trackback to find related articles…

    Trackback by memigo on May 14, 2004 @ 11:09 am
  2. Still it is way better than the 6 MB they’ve limited me to the last 3 or 4 years or so. This is good nes indeed. I love competition.

    Comment by Steve on May 15, 2004 @ 2:47 pm
  3. Steve: That’s true, users will get 25 times more space, and they have GMail to thank.

    Comment by dan on May 15, 2004 @ 2:54 pm
  4. Aren’t market forces grand? I can now procrastinate a bit longer about cleaning out my four or so Yahoo email accounts. Thanks Google!

    Comment by Jan on May 15, 2004 @ 8:08 pm
  5. 1 Min Plz…

    It thiz 100 MB going to be for NEW Members or Old Accounts get updated too… my guess is for new Members :D … No Problems with me its FREE !

    To Think of It People are Thanking Google More than YAHOO ! for the Increase ! :P … ;)

    GMAIL ~ afftermath Offers 1GB for $3.75/month
    YAHOO! Mail: Offers Free 100 MB, Unlimited for Paid Member…

    More to come I guess….

    Comment by SigmaA2ly on June 13, 2004 @ 10:43 pm
  6. You make a good point, and there are even more than benefits than you mentioned:

    AventureMail (2GB)
    You’ve Got Post (1000GB)
    Spymac (1GB)

    Yahoo Mail implements auto-complete address book

    Comment by dan on June 14, 2004 @ 7:13 am
  7. I am a loyal customer of Yahoo! Today morning June 15, they automatically upgrade my free account upto 100MB storage, 10MB mail attachments… Thanks, God! Thanks, Yahoo! You’re the best!
    You all can register for a completely free account at with 1000MB (1GB) and more. Hope you enjoy it!

    Comment by Nguyen Thanh Thien on June 15, 2004 @ 3:16 am
  8. I GOT 100MB! TWICE!

    I maintain 2 Yahoo mail accounts. The first one opened in 1997, and second circa 2001.

    Psst.. Are you going to upgrade your Briefcase function as well? ;) hahah greedy

    Comment by ron on June 15, 2004 @ 5:38 am
  9. Wow, you guys are right. I got 100MB upgrade on all my Yahoo accounts, but their servers seem to be having some troubles right now. Maybe they’re being bombarded by users checking to see if they got the 100MB too.

    Comment by dan on June 15, 2004 @ 6:44 am
  10. Yup, I got 100 mb, and the interface is very pretty, with the new search button.

    Comment by Indranil on June 15, 2004 @ 12:48 pm
  11. i think the Yahoo!Mail server is having big problems right now – i can’t get into any of my accounts – NONE of them! as i’m expecting important news soon, via email, this is a real nuissance. i just Yahoo! will actually say what’s going on & try to fix the problem soon! i’d rather have a 6mb system that works, than 100mb of free space but no way to use it! thanks but no thanks Yahoo!.

    Comment by Michael Whaley on June 15, 2004 @ 7:49 pm
  12. Since Yahoo upgraded and also changed their format, I have NOT been able to delete one message in my inbox! I also cannot send a message, reply to a message, or move a message from one box to another! I CAN empty my bulk mail. Is anyone else having this problem? Any ideas how to fix it? All my other email accounts are still working fine and I haven’t made any changes in my internet options or settings.


    Comment by Diana on June 16, 2004 @ 6:32 am
  13. Diana: Their servers are having problems right now, and I doubt there’s anything you can do. I’m guessing that the problems will be resolved in a day or two.

    Comment by dan on June 16, 2004 @ 7:22 am
  14. I’m likewise not able to get into my main Yahoo Mail account, so the 100 Mb sounds nice, but this is already teaching me not to put too much faith in a free service, particularly one with such a poor record of resolving problems. I wouldn’t want 100 Mb of messages I need access to completely inaccessible to me.

    Apparently, there is something about my main Yahoo account that doesn’t like the upgrade. I can access Yahoo Mail with a backup account. I then log off that account, log into my main account and all I get is a blank screen. I can go to Yahoo Groups and edit my main account, but I cannot get into email. The fact that I can get into and out of a Yahoo Mail account without a problem, but have trouble with a different account, indicates that the trouble is out of my control.

    Comment by Richard Reynolds on June 16, 2004 @ 3:50 pm
  15. I think they’re having growing pains, but if it’s any consolation, I’ve been able to get to all five of my Yahoo Mail accounts and they all have the 100MB quota.

    I rarely had problems with them before, and I would expect that this outage in service they’ll be able to fix things to be as stable as before.

    Certainly not a reason to give up on them, in my mind at least.

    Comment by dan on June 16, 2004 @ 3:56 pm
  16. It’s great that Yahoo are offering the upgrade, however,so far it’s been pretty useless as I have not been able to access my email for 4 days now! It wouldn’t be quite so frustrating if Yahoo put up a message explaining that there were major problems with access and that they are working on a fix – instead there’s absolutely nothing about it on the site from them, which just makes people more angry. I know the upgrade seems to have caused big problems for many people, and I can accept that, it is free after all and has always been pretty good before, but surely it’s good business practice to keep people informed, it would also save them from being inundated with fault reporting forms, oh I forgot, it doesn’t matter how many fault forms they get, they don’t answer them anyway do they?

    Comment by Juliana on June 18, 2004 @ 2:38 am
  17. very odd. One yahoo i.d upgraded to 100 mb while 2 others stuck on 6 mb. :(

    Comment by Qwater on June 18, 2004 @ 2:56 am
  18. I wouldn’t worry, they should all be upgraded eventually.

    Comment by dan on June 18, 2004 @ 7:05 am
  19. since the upgrade, i can open and read emails, but i can’t reply, send or delete emails. this is really frustrating because yahoo mail is my main source of communicating for business and personal use. it makes me think twice about using yahoo altogether. if yahoo wants to keep us as customers, they should fix whatever the problems are ASAP, and report the statis on whats going on and how long its gonna take for everything to clear up. (communication people!!) at first i thought it was just my computer with a bug. thank god i didn’t get upset and throw my computer out my window because i came across this website and realized i wasn’t alone. come on yahoo, i’d rather have no storage, then extra storage with no access. i know i’m not the only person in this world that feels this way!!

    on another note, it is nice that they are upgrading the storage space.

    Comment by ali on June 18, 2004 @ 12:24 pm
  20. responding with juliana’s comment. i did make a report when i first learned of the problem. they did respond about 48 hours later with a computerized email, stating that they are aware of the problem due to the upgrading. they didn’t say anything else.

    Comment by ali on June 18, 2004 @ 12:28 pm
  21. June 18, 2004. 11:35pm EST.
    This is frustrating. I can logon to yahoo and edit my profile but cannot get past the ad screen (boasting larger storage)to my e-mail.
    Another day of more frustration…

    Comment by P. D. on June 18, 2004 @ 9:36 pm
  22. I am facing the same problem as P.D. is facing. And despite two emails to Yahoo customer service, they have not responded to a single one. It’s extremely annoying and frustrating. It has been days since the problem came up and they have not fixed it yet.

    Comment by waqar on June 19, 2004 @ 2:07 am
  23. I too cannot access my e-mail for hours now after I sent there a couple of large e-mail files (1MB+). Funny enough, my wife is able to acess her e-mail acount. But she cannot use reply command or delete for tha matter!!!

    It seems to me this was a premature and very poorly planned enhancement for Yahoo!!! Thinking of shorting Yahoo stock …

    Comment by pete on June 19, 2004 @ 6:18 am
  24. I was wondering why my yahoo account is still stuck at 4 mb when everybody else seems to be enjoying 100 mb?

    Comment by guard on June 19, 2004 @ 10:04 am
  25. I haven’t been able to open my yahoo mail since the upgrade. I’d rather have my 6mb back I never exceeded the limit. Any one else experiencing the same? I have a Mac G3. Help!!!!

    Comment by Rachel on June 19, 2004 @ 3:04 pm
  26. Rachel: When you say you haven’t been able to open Yahoo Mail, what do you mean? Do you get an error message when you try to login, or do you just not see anything? It may be that the changes they’ve made to the web interface aren’t supported by the browser you’re trying to use.

    It may help to try another browser just to be sure it’s them and not something on your end.

    Comment by dan on June 19, 2004 @ 4:25 pm
  27. The server problems are still not sorted ? Its been 4 days since i’ve managed to open my Yahoo mail. Everytime i try to log in it says – The page cannot be displayed. And this is only for one of my accounts – my other account is working just fine ! How is that ?

    Comment by Garry on June 19, 2004 @ 6:23 pm
  28. Since Yahoo Mail made the upgrade a couple of days ago, I have not been able to get into my Yahoo Mail account via cable connection. Interestingly, I can get in via modem and a dial-up connection. I tried clearing cache and cookies, and concluded that there are some bugs in the upgraded free e-mail service that Yahoo is trying to work out.

    Comment by Mike on June 19, 2004 @ 8:47 pm
  29. My Yahoo mail was fine–until today. I haven’t been able to get on all day. It stalls at contacting the Yahoo mail server. Sometimes it just hangs forever and sometimes I get the “This document contains no data” message. I’m also having trouble getting to other areas of Yahoo, especially the game Literati and I cleared cache, cookies, etc, but it didn’t help.

    Comment by Lisa on June 19, 2004 @ 8:57 pm
  30. I can see how many messages there are in my mailbox, but cannot access it. When I tried to load it, I get the cannot be displayed error. I’m glad to see it wasn’t just me cause I was flipping out.

    Comment by NeoBodyguard on June 19, 2004 @ 11:27 pm
  31. 6 days now without any email access! I think that they actually tried to send me a reply to my fault report yesterday, but despite the fact that I asked for the reply to be sent to my standby msn email address, yeah, you guessed it, they sent it to my Yahoo mail address, which of course, like most of you, I can’t access! FRUSTRATING doesn’t come close! Thanks Ali for sharing the reply you recieved.
    I guess we’ve all become way too reliant on these things, for some of us it’s become almost an essential part of our daily communication – it’s amazing how irritated you can get when it all screws up isn’t it? I can’t see why they don’t just add a page to their site to explain the difficulties and to keep people up to date, it’d be way better than the information blackout stance that they seem to be taking.

    Comment by Juliana on June 20, 2004 @ 5:04 am
  32. Kafka would have loved this one. Reading your responses have made me feel alittle less frustrated by all of this. I have cable hookup, and haven’t been able to get onto my Yahoo mail site for four days. I get no response when I hit my mail icon or I get a ‘this page cannot be displayed’. I agree with those that have said that Yahoo should at least let it’s customers know the scoop about this troublesome upgrade. This may work to wean me off the internet. It’s about time I read “The Castle”.

    Comment by denny on June 20, 2004 @ 2:56 pm
  33. Has anyone found a solution to not being able to delete e-mails? My delete, check messages, spam and mark keys aren’t functioning in the new version.

    I tried a different computer and they worked fine, so maybe it is my computer, but it seems there are many people having this problem. Any further thoughts? Thanks.

    Comment by Wags on June 20, 2004 @ 11:34 pm
  34. A thought — I was also having a lot of trouble with my Yahoo account, which I had bookmarked, but when I typed it in new —, things worked, so just a thought that might help.

    Comment by David on June 20, 2004 @ 11:53 pm
  35. Another funny thing – in my previous post i wrote that i cant access my mails for 4 days. Today i tried from Office and it went right through – no problems at all ! I called my wife and asked her to try again from home – and she still has the same – “The page cannot be displayed” problem ! I have 2 accounts – both opening from office but only one opening from home ! How is that for more confusion ?

    Comment by garry on June 21, 2004 @ 4:37 am
  36. Thank you to the person who posted that email can be accessed by dial-up – I always keep a free dial-up account on my computer as back-up and indeed I could access my email that has been unavailable through cable modem for a couple of days. I hope they fix this soon!

    Comment by Rochelle on June 21, 2004 @ 6:58 am
  37. I am SOOOO GLAD I came across this site! About the same time Yahoo upgraded their email services I installed Norton Firewall on my computer. I thought it was the firewall causing the inaccessibility problems, and also wondered if there was a bug on my system. I have five Yahoo email accounts for various things, and as of this AM still could not access any of them.

    One thing’s for sure is the lack of communication from Yahoo is pathetic. Like another poster stated, Yahoo should put an anouncement on their main page indicating that there are problems, and that they’re working on a solution.

    That comcast paid email account is looking very welcoming right now.

    Comment by John H on June 21, 2004 @ 7:12 am
  38. I have the same problem with yahoo mail. I can access it fine from my work computer, but when I try at home I get the DNS error/page cannot be found. One thing that did work was I deleted my internet cache, deleted all cookies and my internet history and rebooted. I was able to access my mail, read and delete messages, but could not send any messages. But, I could not log back in again, I had to clear the cache, cookies and reboot again and I was able to log back in.

    Comment by DJ on June 21, 2004 @ 8:11 am
  39. I’m ectatic that I found this site. The first couple of days after the upgrade I was able to access my 3 email accounts sporatically, and for the last 4 days not at all on 2 of them, but the one I use the least goes right in. I also have no problems whatsoever accessing all 3 from a friends house. Since there is nothing out there from Yahoo! letting us know that they are having problems, I emailed them about it, they asked for an alternate email address, but sent the reply to the addresses I can’t access. I still haven’t figured out the logic behind that one.

    Shouldn’t they have done a test run with the letters A-D, just to make sure it works 100% before jumping right in with the millions of emails they have? Just a thought.

    Comment by BC on June 21, 2004 @ 9:23 am
  40. After the 7th day of no email access, for a few minutes I managed to get into my inbox. Couldn’t read any messages, but at least I could see the names of the people who’d sent me messages and could contact them using an alternative email address to tell them not to send stuff to my Yahoo address.
    Sadly, it was a brief encounter and it’s now returned to it’s former state, where all I get is a page full of symbols yet again.
    Hopefully, the fact that I got a glimpse of my inbox means that they are starting to make progress on a fix. But I won’t be counting on it!

    Comment by Juliana on June 21, 2004 @ 9:31 am
  41. Wow, thanks to everyone, I thought I got hacked into and was about to loose my control of yahoo (as if one ever has control over yahoo. I feel better now and have learned that my office computer is a good back up, but then I can not stay on it for hours at a time to talk.

    If it is a comcast/yahoo intergrade problem I think comcast customers should be put back on the smaller email mbs till they get it fixed.

    Rather have less mbs and be able to pull up profiles and even get into my email. Tired of seeing LYCOS don’t recognize the site.

    As for blame, I blame neither comcast nor yahoo, because maybe yahoo didn’t think to test out the new equipment programs with companies they serve.

    Comment by Phil Calabrese on June 21, 2004 @ 9:37 am
  42. I don’t think it’s a case of blaming anyone, I think people have just become infuriated that there is nothing official from Yahoo on their site explaining the problems. If they had put up a page explaining what’s going on and keeping people informed, it would help a whole lot. Not much to ask I don’t think, instead, we have all had to find out for ourselves and have by luck stumbled upon this fine website to find the answer, pretty poor Customer Care wouldn’t you say?
    They also sent me replies regarding the fault to the email address that I can’t access, despite asking them to send it to a different address, so that just adds to the frustration.
    I read that they were also reinstating dormant accounts that hadn’t been used in years and are applying the upgrade to those at the same time as active accounts, which seems completely crazy to me. Surely it would have been better to upgrade the accounts of existing customers first, then worry about long since unused accounts, that may or may not be used ever again.

    Comment by Juliana on June 21, 2004 @ 10:06 am
  43. This is strange cos i cant access it from my dailup at home but can from the ISDN at work! That’s the opposite of what some people here are saying. Another thing to ponder about is that i can enter yahoo groups with that ID and i can use the Messenger also with that ID – but i cant access the emails! I’ve tried entering through various points – through Messenger, through the My Yahoo page but nothing. My Yahoo page says that i got new email but if i click on it – Page cannot be displayed error msg!!

    Comment by garry on June 21, 2004 @ 2:47 pm
  44. Is it possible to mark all messages in a yahoo account & “transfer” them to another yahoo account?

    Comment by Sandy on June 21, 2004 @ 3:52 pm
  45. I found out something from another website that may help if you go to and download the Ad Muncher – bingo! It seems to do the job. I haven’t been able to access mail for 7 days, but as soon as I downloaded the muncher it worked perfectly and everything is now fine with my email access and all the features seem to work! I think it’s only free for 30 days but at least it’s a start! I have informed Yahoo faults department of this, so hopefully it may help to resolve the problems. No one knows why it works, but it does, so give it a go and Good Luck!

    Comment by Juliana on June 21, 2004 @ 4:22 pm
  46. Not that I know of.

    Comment by dan on June 21, 2004 @ 4:37 pm
  47. Ok, I tried the ad muncher. Didn’t do a thing for me. Still can’t delete messages. I can access my mail. I use the good ol’ fashioned dial up modem to access the www. Sent an e-mail to yahoo help, but no response. This was days ago. This is very, very frustrating. Any other solutions?

    It’s great that they gave us extra space. Definitely need it to hold all the spam I can’t delete!

    Comment by Wags on June 21, 2004 @ 8:25 pm
  48. I wish I’d found this site last week…I’ve spent hours trying to find out what was wrong with my computer…bought 2 virus/spyware programs, run dozens of free scans, deleted other programs, and in general spent many hours sitting frustrated in front of my computer trying to fix something that yahoo has to fix! At least now I have a squeaky-clean computer (with not quite as many programs, as I got rid of all that I thought MIGHT be causing the problem)..I agree with others…Some notice from yahoo would have been nice and saved me many hours of trying to fix the unfixable! Once in the past week I’ve been able to look at in my inbox, and did see that yahoo had sent an email about a bug, but then I couldn’t open it to read it before the send error report came up and it was gone. The one time I got to see it, I had 95 unread messages (I usually average 5 a day!)

    Comment by Llana on June 21, 2004 @ 9:57 pm
  49. Sadly, the ad muncher thing doesn’t seem to work for everyone. When I installed it, I still had a few problems deleting stuff, but I kept going in and out of the inbox and bulk mail box (I found with the bulk mail I could only delete one or two messages at a time) and it did work after a few attempts. I know that Comcast are having problems resolving issues between them and Yahoo, so if anyone is with Comcast, this could be the problem. They say they are working on a fix, but don’t know how long it will take – one lady was told 3-4 working days. As far as I’m concerned the Ad Muncher is only a temporary fix anyway, as it’s only free for 30 days and I don’t see why I should pay some other company just so that I can access my own free email, but after a whole week with no access I was just relieved to be able to access my email by whatever means I could. I am going to refer Yahoo to this website and also It took a few days for Yahoo customer services to get back to me about the problem, they say they have an engineer working on the problem, but not a lot else. The address I have for the customer care is [email protected], I realise that most of you are probably in the US, but it may be worth trying to badger them as at least you don’t get an automated reply and they will realise that there are several issues that need to be fixed asap!

    Comment by Juliana on June 22, 2004 @ 1:49 am
  50. I’d Like to say that the offer of Gmail is too atractive, but, the only idea of ads in my mail, put in my mind a lot of things to think, because i hate the merchadising ads in my mail, and always, in all my accounts of free e-mail, i have to erase all the porn messages that i don’t have required, so if google is too sure about all his algorythms and all his team of programmers, the main test will be that they don’t allowd to pass this messages, because in other way, they will have to assume all the responsability of the unsolicited mails, and all the service crash surely because of this.

    Thanks.. Remy©

    Comment by Anonymous on June 23, 2004 @ 1:39 pm
  51. I am having problems with my yahoo email as well, but only on my home WIN 98 SE computer, the XP computer at school works just fine. I was just wondering of all of us who are having problems, who is useing a WIN 98 SE computer?

    Comment by Louis on June 24, 2004 @ 12:49 am
  52. I can’t delete or send email either.. They must have outsourced the work to do the upgrade…and now have the american staff working all hours to try to fix everything…

    Comment by mama b on June 24, 2004 @ 5:52 am
  53. I have my yahoo acct still shows 6mg but the interface shows new interface,, when do i get my 100mb free?

    Comment by srinivas yekkala on June 24, 2004 @ 7:51 am
  54. I have a customer who gets the error “Yahoo may not be optimized for the web browser you are using” after the switch. The suggestion from Yahoo was to change to the old version of Yahoo that they tried to do but cannot. Any ideas on this?

    Comment by mleckey on June 24, 2004 @ 1:26 pm
  55. since yahoo upgraded to 100mb mail i can’t delete any mail-some upgrade-i say put me back please

    Comment by mina on June 24, 2004 @ 7:31 pm
  56. At this rate, the entire 100m will be swamped with spam before I can delete anything


    Comment by Anonymous on June 24, 2004 @ 9:18 pm
  57. There is a way around the Yahoo ‘reply’ button not working. Copy the email and hit ‘compose’ and then paste it in there…can’t find a solution to the damn delete buttton though…

    Comment by Thrawn on June 24, 2004 @ 9:43 pm
  58. I had the problem with deleting mail from the yahoo account after the 100M upgrade. Cannot use the checkbox and then click delete — it just sits there when you click delete. This is using IE 6. Used Mozilla Firefox and it worked fine. So I guess it’s a setting in IE that I haven’t figured out yet. Tried allowing all cookies from yahoo, enable scripting, enable pop-ups (using google toolbar), but haven’t figured it out yet.

    Comment by Mike on June 24, 2004 @ 10:17 pm
  59. It really sucks not being able to delete all the messages I dont want since i get too much spam.

    Comment by Pablo Hernández on June 25, 2004 @ 12:35 am
  60. Yes I do like the GUI improvements plus the big additional space. But when you are opening a big mail and suddenly you feel like deleting the mail halfway, Yahoo! won’t response. This is very annoying especially when you are on dial-up. Do you guys experience the same?

    Comment by cq on June 25, 2004 @ 1:54 am
  61. Since Yahoo upgraded email storage, accessing email has been a pain in the posterior. Whats the point of having more storage when you cannot access your email. Yahoo bit more than they can chew.

    Comment by yahoo user on June 25, 2004 @ 7:22 am
  62. Glad I found this page-I thought there was a problem with my computer but since the upgrade I can read e-mail but I can not compose/respond or delete the mail—very frustrating but I am glad to hear that others are having the same problem–this has been for about 2 weeks now however and yahoo really needs to check into and fix the problem ASAP.

    Comment by Heather on June 25, 2004 @ 10:07 am
  63. I thought it was my computer until I found this website. I’m having a problem picking up ALL email attachments. Not to mention my computer locking up everytime I turn around. It’s getting ridiculous. I to had just bought updated virus program and installed it and it didn’t help. I’m paying for DSL and I’ve given up trying to do anything online anymore. I hope Yahoo does something about this soon.

    Comment by Denise on June 25, 2004 @ 10:12 am
  64. Same problems here with sending or deleting emails from Yahoo. Whats up Doc?

    Comment by Ron on June 25, 2004 @ 11:38 am
  65. Since the Yahoo Upgrade I also have problems with sending, deleting, and replying to emails. All i can do is read. I have sent Yahoo Customer Care 4 emails and have gotten replies. They all say the same thing ….we are working on it. Here is the interesting thing – I can access my Yahoo Email from work and are able to perform all the functions with no problems. At home I have cable modem and cannot access……????? Interesing, huh?

    Comment by Angela on June 25, 2004 @ 4:15 pm
  66. I have 2 comps. One is Win 98 and one is Win 95. I’m not sure if this has been since the upgrade or even before, but ONLY on my Win 98 comp, for a period of at least 3 days or more, I can’t delete or even move any mail messages. I can only empty Bulk and Trash by clicking the ’empty’ buttons. Sometimes I can delete a mail message by clicking on ‘Spam’ (when it’s not spam). THEN…I’ll log off of my Win 98, logon to my other Win 95 comp and it works PERFECTLY! I can move, delete,etc! So if it’s problems on your end, why does it always work on my Win 95 comp, yet this unique problem only exists when I use my Win 98 comp? (I have excellent Antivirus protection). Help! Thanks.

    Comment by shipper on June 25, 2004 @ 4:26 pm
  67. It’s been a week now since I have been able to delete, reply to or otherwise use yahoo mail. Has anyone found a solution to fixing the buttons that don’t respond?
    In order to reply to mail, save the original message as text – the button down the bottom that does work, then compose a new letter and paste the text in.
    I’d like to be able to delete all the mail I’m finished with, 6mb was quite large enough for me!

    Comment by Julie on June 26, 2004 @ 2:58 pm
  68. Well, add another that can’t delete or send since the upgrade. At least I know it’s not my computer. I have windows 98 SE and use a cable modem. I tried their response but nothing works- at least the computer from work does fine.

    Comment by Tony on June 27, 2004 @ 7:22 am
  69. I can’t reply, send, or delete Yahoo mail either! I’m glad to know that it’s not just us. I too thought it was a unique problem with our computer. It’s weird though because my husband says it works fine at his work. I’ve sent a couple help requests to yahoo customer care, so if I hear anything I’ll try to post another comment here.

    Comment by Lauren on June 27, 2004 @ 11:40 am
  70. My mail box is not upgraded to 100MB kindly do help in that my mail id’s are [email protected],[email protected]

    Comment by Anitha.k on June 27, 2004 @ 11:47 am
  71. Please add me to the list of frustrated yahoo users. I had a premium service, but in an attempt to reach yahoo, I cancelled. All they did was cancel, I can’t delete, send, email, forward, reply. I now have 150 pieces of mail in my inbox. I can only delet bulk if I empty the whole thing. I’m glad to know I’m not alone. Thanks!

    Comment by mim on June 27, 2004 @ 2:12 pm
  72. I also cant delete, reply, etc. None of the buttons work. I constantly delete after I read something unless it is important, it is killing me to have to filter through all the spam and already read mail to find something I want to go back to. I usually have no more than 10 emails in my inbox and now its growing daily and up to over 100. The only things I can delete are things in my bulk mail, good thing they arent coming directly to my inbox. I too can go online from my parents house and it works fine though? I really thought it was just my computer with a virus until I found this site. Thanks for making me a little calmer…I just want to delete though!!!

    Comment by Gina on June 27, 2004 @ 4:27 pm
  73. Hey ….. I have 2 yahoo accounts. 1 opened in 1999 and another one in 2002. But only the 99′ yahoo account got upgraded to 100 MB. Other one is still stuck with 6MB. Anyway! we all know Yahoo is the best. 100 MB much more better than just 6 MB. Atleast i dont have to delete mails to maintain 6MB.

    Comment by Amit Badrayani on June 27, 2004 @ 11:17 pm
  74. in regards to Yahoo, try downloading and using Netscape to access your yahoo account. It worked for me.

    Comment by Tim on June 28, 2004 @ 9:40 am
  75. Why I can’t delete my messages from my inbox. After deleting them, they should be in Trash.
    I’ve got too many messages and need to delete them.

    Thank you

    Comment by Dolly sithar on June 28, 2004 @ 1:13 pm
  76. Thank you so much Tim. The Netscape download solved all of my problems (for now!). There’s going to be a mad rush to the Netscape website now that the news is out. Get there fast!

    Comment by Russell H on June 28, 2004 @ 5:31 pm
  77. I am having similar problems! Since the Yahoo upgrade I can not delete, send, reply to email !! I also use this for work and school! I need a solution asap! Any ideas? Thanks!

    Comment by daryl on June 29, 2004 @ 8:23 am
  78. I cannot delete my mail in the in box or in the sent box. It keeps growing and growing. Here it is the end of June and it doesn’t work. I’m expecting an important note from someone too. I’d gladly pay if it meant it’d work. But after this experience I don’t know….

    Comment by writingstories2002 on June 29, 2004 @ 11:56 am
  79. Along with the rest of the people, I also have problems with the Yahoo upgrades. It was fine on Sat. June 19. I got up Mon. morning to check my email and what a mess. I can access okay but that is it. I can’t send, use the multiple addressee function, reply or forward. I can delete. Yahoo should have warned us that they were about to undergo a major upgrade and that possible problems may occurr. I also think they should let people know the status of the problem and the expected resolution date. Additionally, I believe that their customer service was the thing that needed upgrading! How vulnerable they must be to have rushed into this upon learning of the Google intention to grant its users the larger mailbox capacities. Perhaps our complaints would get more attention if they could be made somehow to impact the Yahoo investor!

    Comment by Diane Perkins on June 29, 2004 @ 12:52 pm
  80. Hey,

    man this is annoying, i think they should go back to the way the email was before the upgrade as it was less trouble lol..

    but ever since yahoo upgraded (dont know if it is cause by it or what) but i cant log into my hotmail account ither.. or my account.

    i dont know if this will help you guys out or not but i found one way that allows me to check my emails.

    run a regestry cleaner / spy bot and pest patrol to remove all crap from your computer then log in (with out restart) to the net and try loggin into your email accounts, i found that after doing this i can log into the email accounts and stuff no worries..

    as i said above since yahoo upgraded i havent been able to log into yahoo mail, hotmail, or my account, yest after doing the above i can.. strange but see if it works.

    Comment by Zousug on June 29, 2004 @ 4:57 pm
  81. my account is still not upgraded with 100 mb one of my old account which was inactive ive just activated had upgraded to 100 mb but not the one which i use regularily is not yet upgraded i jus wanna know till wen it will b upgraded

    Comment by anupam on June 30, 2004 @ 6:27 am
  82. I’m having the same problem as most everyone else. I can read my email but cannot send, reply, or delete. I’m glad to hear I’m not the only one with this problem. Hope we can all find some solutions soon.

    Comment by Sherri on June 30, 2004 @ 2:03 pm
  83. Im having the same problem, im getting this message “Yahoo! may not be optimized for the web browser you are using” and i cant check my emails. I noticed that when i go to the search engine area looks like the one that shows when ur using Internet Explorer on mac, but when i use AOL it looks like the orginal one and i can check my emails… Whatta hell is goin on?

    Comment by Josh on June 30, 2004 @ 5:36 pm
  84. I noticed the same problems mentioned above when I access my Yahoo from the Office computer/network. However, I can do everything just fine from home. At home I have dial-up and Windows ME. At work I have XP and high-speed.
    Still no fixes yet…

    Comment by Pat on July 1, 2004 @ 7:19 am
  85. I am running XP and have had the same problems with the new Yahoo upgrade as everyone else – I can read but not send or delete. I found if I switched to Netscape (instead of IE) then I could send, delete and move emails. Oddly enough I have a 98 machine also and it works fine with IE and Yahoo (with the excpetion of occasionally having to logout and back in to delete files).

    Comment by Tim on July 1, 2004 @ 8:30 am
  86. With Win XP and IE6 i can read mail and delete it from the delete button if the email is open, but not from the inbox and I still can’t send. Maybe they are making progress?

    PS Netscape still works.

    Comment by Tim on July 1, 2004 @ 10:16 am
  87. I’m running IE 5.2.3, Mac OSX, everything worked fine on Yahoo-mail, addressbook, calendar before the “New” yahoo mail. Now, finally my mail works okay, but the address book is a mess-doesn’t load properly-graphics all over the place and in calendar, if freezes the browser…every-time! I’d think by now, a couple weeks into this “new” yahoo, it’s be fixed. No reply from Yahoo.

    Comment by Steve on July 2, 2004 @ 5:51 am
  88. i am very old user or yahoo so now my mail capacity is not increase now my mail capacity is 6mb n i want to increas new 100mb free capcity so please do it for me thx a lot

    Comment by kamal on July 2, 2004 @ 8:46 am
  89. Similar problems like everyone else.

    Can’t send, delete or reply using IE6 with XP and Win 98 on two separate computers. Also have an Apple powerbook using Safari and no problem with that.

    On the Win98 machine I use Megaproxy for security purposes and if you don’t allow Java as a browising preference then Yahoo mail switches to the older version and from there all functions seem to work fine.

    All in all a real pain, and that Yahoo keeps everyone in the dark about this is terrible. I mean that is inexcusable.

    Comment by Gary on July 2, 2004 @ 9:23 am
  90. Hi, — I am one of the people who cannot login to my Yahoo email since the upgrade. When I click on the mail icon all I get is a page that says:

    “The page cannot be displayed.
    The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings”

    plus a page full of other technical info that is meaningless. This is a major pain in the ass and expensive also as I have had to phone many of my contacts. I know it’s free but c’mon guys get it fixed will ya — go out for a beer later!

    Comment by Peter on July 3, 2004 @ 4:23 pm
  91. I really wish I would’ve found this website last week—-before I paid a technician to come out and spent hours and hours of total frustration. I, too, cannot delete, compose or reply. I have no trouble getting into the inbox. I don’t feel that I have received the respect that I deserve in this matter. I cannot believe that Yahoo doesn’t feel a responsibility in making their customers aware of the problem, and then keeping patrons up to date on the progress. I feel that we all are owed an apology. I also feel that all of the money we have spent on virus software and techs and the like should be refunded. Things would’ve been so much simpler if they would have just let us know.

    Comment by Erin on July 4, 2004 @ 10:56 am
  92. Hello,

    just letting you know i no longer (seems like it) have problems with checking my emails..

    if you are useing FROGGY as your ISP then ring them and ask them what changes were made.. (they changed phone number or something) and i had to make changes to my computer..

    now i can check emails ect..

    thats it cya

    Comment by Zousug on July 4, 2004 @ 8:47 pm
  93. hai Yahoo!

    I have 6mb acount, i need for upgrade my email now, how to chainged that


    Comment by Kumar on July 4, 2004 @ 9:48 pm
  94. hi all, i’ve a problem in sending mail thr’ the yahoo mail. The send, save as draft …. button doesn’t get activated when clicked (i.e) the whole frame doesnt get activated. I am at loss. Thank you for your reply

    Comment by sriganesh on July 5, 2004 @ 11:50 am
  95. Hi fellow Yahoo Sufferers:

    I’ve been monitoring this blob for a week or so. I’ve had the same problem: inability to send/delete from Yahoo mail. I’ve been able to fix the problem by downloading a new browser. I got Mozilla (free). I couldn’t download Netscape. I think the problem may be security related. We recently got a new firewall, and I think this may be blocking.

    Good luck to all.

    Comment by Brian on July 5, 2004 @ 2:51 pm
  96. To all those frustated Yahoo users who are still at 4 or 6MB with their mail box, here is the way to get 100 MB.

    Login to ur Yahoo! Account, click on “Mail options” then click on “Account Information” then click on “Edit” of “Member Information” then here in “General Preferences” click on the link “Language & Content” & choose “Language & Content – English – United States”, click “I Accept” if u get a “Terms of Service (TOS)” page, save this setting, log out of yahoo, login again….welcome to 100MB yahoo mailbox.

    Now after all this i need a BIG help from someone. When i had 100 MB mailbox, i changed the “Language & Content” link to “Language & Content – English – India”, now my mail box is again 4MB, the tragedy is….i can’t change back to “Language & Content – English – United States” cuz i don’t see the link at all in my “Member Information” now. I mailed Yahoo! 3 times on this but didn’t get a reply. PLZ PLZ PLZ PLZ PLZ PLZ SOMEBODY HELP ME ABOUT HOW TO GET BACK TO 100 MB SOMEWAY. PLZ SOMEONE HELP ME IF THERE IS ANY OTHER WAY I CAN GET BACK TO 100 MB, I NEED IT DESPERATELY, MY 4 MB MAILBOX IS ALREADY FULL……PLZ HELP ME SOON……..

    Comment by Raj on July 5, 2004 @ 3:39 pm
  97. To all those frustated Yahoo users who are still at 4 or 6MB with their mail box, here is the way to get 100 MB.

    Login to ur Yahoo! Account, click on “Mail options” then click on “Account Information” then click on “Edit” of “Member Information” then here in “General Preferences” click on the link “Language & Content” & choose “Language & Content – English – United States”, click “I Accept” if u get a “Terms of Service (TOS)” page, save this setting, log out of yahoo, login again….welcome to 100MB yahoo mailbox.

    Now after all this i need a BIG help from someone. When i had 100 MB mailbox, i changed the “Language & Content” link to “Language & Content – English – India”, now my mail box is again 4MB, the tragedy is….i can’t change back to “Language & Content – English – United States” cuz i don’t see the link at all in my “Member Information” now. I mailed Yahoo! 3 times on this but didn’t get a reply. PLZ PLZ PLZ PLZ PLZ PLZ SOMEBODY HELP ME ABOUT HOW TO GET BACK TO 100 MB SOMEWAY. PLZ SOMEONE HELP ME IF THERE IS ANY OTHER WAY I CAN GET BACK TO 100 MB, I NEED IT DESPERATELY, MY 4 MB MAILBOX IS ALREADY FULL……PLZ HELP ME SOON……..If someone has a way plz mail me at “[email protected]

    Comment by Raj on July 5, 2004 @ 3:40 pm
  98. What is the use of upgrading to 100mb if all of you are experiencing problems with your emails?

    For your information,I am still having only 4mb but I am not having any problems.I wonder why not all Yahoo free email users are given the same amount of storage. Some have several accounts and are all upgraded whereas I have only one but not upgraded.Can Yahoo help?

    Comment by kfkwan on July 5, 2004 @ 8:36 pm
  99. why i havent recieved 100MB of storage ?
    Can U please give 100MB on this e-mail account i need it

    Comment by Christopher on July 6, 2004 @ 10:38 am
  100. I have a customer’s computer that is having this problem. I created a new account, overlaid xp and ran all updates. it still would not work on this machine. The problem looks like a internet explorer plugin for yahoo mail or active x plugin that is corrupt. It is totally an internet explorer issue.

    Comment by Daniel on July 6, 2004 @ 12:26 pm
  101. I also had the same problem with Yahoo… Cannot send mails but can receive/read/delete/with 100MB on all three accounts. I tried using SBC Yahoo’s own browser, and that does not work either.

    Tonight, I downloaded Netscape and everything works fine. I also tried to send Yahoo mails from work and it works fine as well. It seems there is something funny about work related ISP as both at home/work are using IE 6, and I had not changed any settings after the 100MB mailbox upgrade.

    I just don’t like to use Netscape – I think it is the Netscape graphic/icon that I don’t like… I know Yahoo’s staff are working hard as I also got a reply from them around 24 hrs. No one likes to prolong these customer frustruction – Let’s hope that we can have the Yahoo! mail back and running smoothly!

    Comment by Frankie on July 7, 2004 @ 1:43 am
  102. Found a quick fix from another site..

    Please try this mobile Yahoo site…

    It works fine for me – but the graphic still not good enough.. (At least we are a loyal fan of Yahoo Mail and IE.)

    Comment by Frankie on July 7, 2004 @ 1:52 am
  103. I’m having the same problem accessing one of my 3 yahoo mail accounts. I try to log in and I get the message Temporary Problem Accessing Your Mailbox. Hopefully, yahoo will be able to fix their problem soon. I tried deleting cookies and also 4 different browsers(IE, Opera, Netscape and Mozilla) to no avail. In essence, I suppose it will make me less reliable on email in the future. Which may be a good thing. :-)

    Comment by Angie on July 7, 2004 @ 9:46 pm
  104. Well, it is now almost 3 weeks since I have had trouble with Yahoo. I have been with them almost from the beginning and was grandfathered in at free 6.0MB of email space. I got upgrated to 100.0MB automatically and have had problems ever since 6/20/19/04. I think I am receiving my mail okay but don’t know for sure. I can access, read and print off my mail but I can’t reply, or forward either to an individual or by using the mutltiple addressee function. Once in awhile I can send but mostly not. I have written to Yahoo almost daily and all I ever get is a auto response that they are checking into the problem and if I continue to have the problem to contact them again (hence the mutltiple letters sent). I am not real computer literate so all the stuff I have been reading about changing from IE to NS and checking cookies et al just leaves me frozen not knowing what to do. Does anyone out there have any idea if Yahoo is making progress on this mess? Yahoo is a great program that is user friendly but I am getting terribly frustrated because I have a lot of genealogy stuff out at different sites and can’t readily change my email addy. Eight years worth of work.
    Comments anyone. I would leave an email addy but don’t know if that is allowed here.
    Diane (old and getting older by the minute)

    Comment by Diane Perkins on July 8, 2004 @ 8:16 pm
  105. Does anybody have a phone number for Yahoo? Could you please post it. Maybe if we all called… and the lines got busy…sorry but it’s frustrating. I can’t find a # anywhere to call and like you all I can’t send mail, etc. Tried sending to all their help lines and haven’t received even one of their famous form letters! Yes I am on dial-up and Win 98. It’s the best I can do. Lost everything I had in recent fire. New to computers. Any idea how I can keep from getting disconnected up to 20 times an hour? Blocked call waiting on phone, but heard there was a way to on PC…I know nobodys calling me late at night. Thanks

    Comment by Rev. Smith on July 9, 2004 @ 4:15 am
  106. Can any one tell me , the 100MB upgradation is automatically done by Yahoo, or the user can do some formalities to go upgrade!

    Comment by Rajesh on July 10, 2004 @ 1:24 am
  107. Can anyone tell me why with the number of subscribers involved with these Yahoo Problems that we haven’t seen anything about it in the papers or as far as I know on the news? Do we mean so little or is Yahoo that powerful?

    Comment by Diane Perkins on July 10, 2004 @ 2:21 am
  108. Hello everyone – I also have the same problem. I sent the following message to Yahoo Customer Service… I’ll post any reply they send (!).

    Hi – this just started happening – I receive Mail ok, but cannot Compose, Reply or Delete mail. The buttons don’t work. I don’t seem to alone with this issue – I found others with the same problem on a blog here:

    We need you help! Thanks!

    Comment by Steve in Saint Paul on July 11, 2004 @ 12:03 am
  109. Hello,
    Here is the reply from Yahoo…

    Thank you for writing to Yahoo! Mail.

    Thank you for bringing this to our attention. We are currently aware
    this issue and are working to resolve it as quickly as possible. We
    apologize for any inconvenience this may have caused. If you continue
    experience this problem, please let us know.

    Thank you again for contacting Yahoo! Customer Care.



    Yahoo! Customer Care

    Comment by Steve in Saint Paul on July 11, 2004 @ 12:13 pm
  110. Wouldn’t it be nice if somebody from YAHOO would sign on here and tell us what thw problems are and when they will fix them?

    When they try to debit my account next month for the upcoming year, I plan to protest with my credit card company abouyt the charge.

    Comment by Jim on July 11, 2004 @ 7:19 pm
  111. IT’S WORKING?!?!?!?

    I WENT TO http://WWW.MOZILLA.ORG AND DOWNLOADED their browser and went to and was able to read, COMPOSE FORWARD, etc… While I’m waiting for a response from YAHOO to resolve this problem, I could at least have some control over my mail… best wishes to all…..

    Comment by Steve in Saint Paul on July 11, 2004 @ 11:59 pm
  112. It seems like I now have functionality back with my various Yahoo accounts. No problems sending, deleting, etc. Was having problems for about 2-3 weeks.

    Yahoo has not responded back besides the initial one saying they know they have a problem.

    Seems like others still have problems. Is it possible that whatever happened at Yahoo is quite embarrassing, therefore they are not saying anything about this and that the fix requires something on the order of going into indivudal accounts to clean up, hence the delay and hit and miss results on people getting problems resolved?

    Comment by Gary on July 12, 2004 @ 5:16 pm
  113. I, too, have emailed yahoo a few times concerning not being able to open my email. I thought that something was wrong with my computer. They have not responded to my emails. That is the least they can do.

    Comment by A Keith on July 12, 2004 @ 8:08 pm
  114. Can someone post a phone # for yahoo I found address at 701 First Ave. Sunnyvale, Ca. 94089, mailed them letter about e-mail not working, where can I send e-mail? I’m senior and new at puter. July 14,2004

    Comment by nululu on July 13, 2004 @ 1:31 pm
  115. Okay, so I delete my 300 or so bulk mails and strangely, I have more mail. I started at 6% of 100mb, and after i deleted those mails, it increased to 8%. Why?

    Comment by Amy on July 13, 2004 @ 5:54 pm
  116. YAHOO DSL/SBC help line 877 722 3755

    I was unable to get on yahoo, for a while, but did have email access. Then able to get on yahoo and internet but unable to get on my email. Then able to get into email, but was only getting about a tenth of my emails. One day all my email was deleted without my help.. Since the 16th of June I have been unable to compose or send email. I cannot delete unless I open the email. At first for a week I was unable to delete at all. Yahoo is without any ethics because they have not been cooperative or forthcoming about this issue and allowed customers to struggle in the dark to resolve this issue. They should have notified everyone at once.

    I was told first by Yahoo technician that there was a problem with my computer and to call my manufacturer around June 16. My Manufacturer, Gateway, told me I had two viruses. They had me zero out my computer and reload everything, With Windows ME, it was described to me by Gateway technician as an arduous process. That was an understatement. I changed my firewall from Norton to McAfee. I bought two spyware programs. Two weeks later Yahoo admitted my problems were their problem and not my software but their software. All that time spent with technicians from Yahoo, from Gateway, and from Norton who did not have a clue what was wrong.

    The only honest one in the bunch was McAfee – after I bought their firewall and when I was still having problems with something in their firewall they admitted that sometimes that happens and they do not know why. Gateway, Yahoo, and Norton just blame each other and send you back and forth endlessly.

    Yahoo now admits they have no idea how long it will take to fix the problem.

    Comment by linda on July 13, 2004 @ 9:21 pm
  117. Thanks for this website. I have similar problems (send, delete, etc.) on my xp computer with explorer 6.0. My win 98 notebook with IE. 5.0 works fine.

    I updated my virus software which was good for Symantec, but it did nothing for me.

    Hard to believe that Yahoo are taking so long to get to the solution and are able to keep it so quiet. This has caused me considerable aggravation as email is important to business, has taken my time, wasted ISP’s time. Sounds like Microsoft IE 6 may be somewhere in the problem.

    We need to pass this site to the consumer advocates on TV, news.

    Comment by Anonymous on July 14, 2004 @ 10:48 am
  118. Regarding the cannot delete/move posts in Yahoo!Mail.

    As you may know it’s a big problem everywhere for which currently Yahoo have no visble public admission of a problem

    After several attempts to contact Yahoo via their help forms (which didn’t work because until I changed my IE6 hosts file and ad blocker – the help pages have “add” in their URL!) and at least 2 posts to Yahoo!Mail. I finally got replies.

    They told me that they are aware of the problem – that was over 1 month ago!

    Comment by enlightenment student on July 14, 2004 @ 3:55 pm
  119. Yahoo phone number USA 408-349-3300, 408-731-3300 California.. … (Yahoos free phone USA number 1800-699-2466 but not sure if it works) UK phone 0207 808 4200 or 0207 808 4444,…… key in option 2 then option 4. Australia phone 1300 136 188.. Yahoo email address: [email protected], [email protected] or [email protected]. Address etc …

    Hope this helps … anyone gone to the media yet?

    Comment by nobody on July 14, 2004 @ 6:05 pm
  120. Yippy!!!! Yahoo is once more running well. After weeks of frustrations, I wrote an email to a computer newspaper columnist. He wrote me back that the culprit for me was more than likely Internet Explorer as their Hotmail is a major Yahoo competitor. It seems they have done this before and that some of us using the later and most recent XP versions results in the common problems of forwarding, sending, replying etc. I changed my browser from Internet Explorer to Netscape and Yahoo is running just like it use to. Hope this helps someone else out there.

    Comment by Diane Perkins on July 15, 2004 @ 4:42 pm
  121. I also am having the problem of not being able to delete messages from my Yahoo email account.I also am unable to send any messages. Any help? Thanks!

    Comment by James Vaughn on July 17, 2004 @ 4:54 pm
  122. Has anyone noticed a change in the default font color setting since Yahoo! Mail made their big change on June 15th? I have Mail Plus, and have noticed subtle changes. I can only send and receive mail in black font,(but when I’m composing email – the font color is blue) I have to constantly use the Yahoo Mail toolbar to change font color to dark blue (this was the default color). The folks at Yahoo keep passing it off as a browser issue…not so…it’s a Yahoo issue. Totally frustrated

    Comment by Audrey on July 21, 2004 @ 12:00 am
  123. I had same problem where the mail buttons stopped working. It happened after I ran SpyBot S&D.

    Try removing any/all yahoo java objects from the browser under tools/internet options/settings/view files (delete them all)

    Then go to tools/internet options/settings/view objects/remove them all

    Then go to tools/internet options/advanced/check [Enable install on demand (Internet Explorer)] and also select [Enable install on demand (Other)]. This will hopefully reload any yahoo plugin that was missing or corrupted. The file may be missing or corrupt if you recently ran a Spyware removal tool like Adaware or Spybot S&D.

    Comment by Bob on July 21, 2004 @ 11:32 am
  124. OH THANK YOU, BOB -for your post on July 21. After WEEKS of frustration with being unable to leave the “compose” page of yahoo email w/o my IE 6 closing, your hint about internet options and temp file folders FINALLY solved my problem.

    TRY IT, folks! It did the trick for me!

    Comment by Kim on July 26, 2004 @ 5:51 pm
  125. I cannot get into my Yahoo mail! I can enter my name and password, but then the next page that is displayed is all garbled!! I never get to my mail. I can get into MyYahoo and I can see that I have mail, but when I click it to open it, the garbled screen comes up. Any ideas on how to clear this up? I have had other people sign in on my computer and they have no problems getting into their inbox. It’s just me! HELP!!!

    Comment by Stacy on July 28, 2004 @ 9:37 am
  126. I have the same problem as you – i just get a load of garbage numbers and letters after the sign in. The WORST thing is, i can access the more recent account in yahoo that i never use. When i try to open it in netscape, it says something about it “cannot open the octet/stream… blah blah blah…” So i think maybe it’s a problem with the older accounts???

    Is anyone finding the same?

    Comment by LR on August 7, 2004 @ 4:19 am
  127. I am unable to REPLY and/or FORWARD any email from my Yahoo mail account however I have no problem of receiving and sending messages.
    IR6 + W2K….Anyone has simular problem and a solution please.

    Comment by Nice on August 8, 2004 @ 10:32 am
  128. Oh..done these but no help…why Yahoo ?

    Try removing any/all yahoo java objects from the browser under tools/internet options/settings/view files (delete them all)

    Then go to tools/internet options/settings/view objects/remove them all

    Then go to tools/internet options/advanced/check [Enable install on demand (Internet Explorer)] and also select [Enable install on demand (Other)]. This will hopefully reload any yahoo plugin that was missing or corrupted. The file may be missing or corrupt if you recently ran a Spyware removal tool like Adaware or Spybot S&D.

    Comment by Nice on August 8, 2004 @ 10:49 am
  129. Iam so glad I found this site. I change my password to see if that would get me on.(NOT). So yahoo gave me this long ass password to use. So now I need to change that. I also cannot get into my e-mail,but I did find away we all can read our mail and delete mail. If you can access mobile web on your cell phone, you will be able to read your mail, but will not be-able to link on to other webs, well I can’t, not with my type of phone. (you will need to contact your provider and used your e-mail and password).

    Comment by simone on August 8, 2004 @ 11:26 pm
  130. Great page, atleast I don’t think I’m crazy anymore. I’ve tried everything, even tech support and still no help.

    My problem is when after I enter my password and press enter, all the browsers seem to download a page in application/octet-stream. It a white page full of characters only and nothing else.

    I’ve tried these broswers-IE6, Opera, Netscape and firefox.

    I was able to open my mailbox via- Thanks for the tip.

    It works at my friends house (she’s on dial-up),
    interesting. But can’t get it to work on 4 other PC’s all on cable!!!. All other yahoo emails work fine.

    Anyways I’ve concluded that yahoo has been a fantastic service for me (7 years or so) never had a problem and that’s why I didn’t believe they might just have a problem.

    All the best peole and if anyone does find something, please post.

    Comment by kenny on August 20, 2004 @ 6:18 am
  131. About amonth ago the look of my Yahoo email page changed. At that point I could not attach any files. Emailed tech support. Of couese they could not duplicate the problem however my email page reverted to the former format. No problems with attachments. Abouat a week ago they changed to the newer page again. Can’t attach. Three emails to tech support. Same reply, “Can’t duplicate, update browser” Even though each reply has a different name it must be a canned reply as I had told them on all three messages that I have loaded the current version of browser. This ouures on my desk top, laptop,(In two different cities) and my PDA.
    When I click on “Add/delete attachments” the screen goes whote and the “Done” message appears in the lower left corner.

    Comment by JW on September 1, 2004 @ 11:03 am
  132. i still have 6mb storage, i don’t know how to increase it to 100mb , which i desparetly need it
    please if u can guide me or increase it to 100mb by default, which i think sould have been done automatically. any way please do it!

    Comment by Mahesh on September 6, 2004 @ 5:10 am
  133. Dear Sir/Madam.

    Hello I am using yahoo since 4 years. But i am not upgraded 6.0mb mail Quota to 100 Mb. Please send any one the details how to upgrade mail quota.

    Thanking you,
    M. Nanda Kishore

    Comment by Nandakishore on September 6, 2004 @ 6:32 am
  134. Unable to compose mail from my yahoo account as i receive an error ‘gAC_PROGID’ undefined on line 82 when the composing window is opened.How to get rid of this problem in order to send mails?There is no problem in receiving and reading mails but only unable to send one.Help me out to solve this problem in my yahoo account.

    Comment by Lalitha on September 8, 2004 @ 12:49 am
  135. I had problems with 1 account(previous post). Used a proxy server and it works fine.

    My browser at fault?? On 4 different PC’s??

    I knew all along, It couldn’t have been “Betty”!

    Comment by kenny on September 8, 2004 @ 5:42 pm
  136. Unable to compose mail from my yahoo account as i receive an error ‘gAC_PROGID’
    undefined on line 82 when the composing window is opened.How to get rid of this

    pls mail me the solution for this.

    Comment by purush on September 10, 2004 @ 8:52 pm
  137. i can read all my mails, except that i can’t reply. cuz everytime after i click send, my whole page will be close. i need help here.


    Comment by eric on September 11, 2004 @ 3:07 pm
  138. I am also unable to compose mail from my yahoo account as error:
    Line: 82
    Char: 2
    Erro:’gAC_PROGID’ is undefined

    when the composing window is opened. I can read & receive e-mail without any trouble, but can’t compose. I have tried several PC with different OS however I got same error. I even checked Active X setting. Upgrade Script engine, checked for popup blocker,however I am facing same trouble. I will use some other Internet browser ( except IE) to see result.
    Pls email me solution.

    Comment by pat on September 12, 2004 @ 8:03 am
  139. I want to upgrade my yahoo id upto 100 mb from 6 mb.Plz help me

    Comment by Aziz on September 13, 2004 @ 3:12 am
  140. I’s started September the 11th for me. I’t September 15th and now email I can’t get to my inbox….I can get to my Addresses and calendor, and notes….Also yahoo instant messenger still works and my hardly used account works ….but my main one is not working at ALL! They keep asking me when it started to occur. I have replied twice on that. They also tell me to delete cookies in a certain order and install IE 6 Sp1. and try other browswers. I’ve tried those multiple times and they still don’t help.

    Comment by indyman on September 15, 2004 @ 1:37 pm
  141. I’m also in a bind with Yahoo!

    I’m able to see the mail I received and who had sent it, but I can’t get the messages to open. This is day #4 for me and I’m sooooo frustrated because the messages keep stacking up with no way to read them.

    I can compose a message, but I can’t open or delete anything. I’ve restored the ‘puter to an earlier date and still no luck.

    I don’t have any viruses, etc so is it me or Yahoo that screwed up?

    Any help would be greatly appreciated. Thanks in advance for any helpful reply!!!!

    Comment by Karen D on September 16, 2004 @ 6:28 am
  142. I began getting error 999 messages when trying to logon about 3 weeks ago, can’t logon. Is anyone experiencing thus? Any suggestions?

    Comment by woltan74 on September 27, 2004 @ 8:47 pm
  143. Been dealing with this for a few days now. Yahoo techs haven’t been much help. I can receive but can’t send email. I get this error- Error: ‘AC_Selected Emails’ is undefined Line 1354
    At least after finding this site, I know I’m not alone. Sigh.

    Comment by Lauren on October 1, 2004 @ 2:15 pm
  144. I keep getting error 999 and I’m expecting important emails, is there anything I can do??? Thank you for your help,

    Comment by Valexxv on October 5, 2004 @ 5:33 am
  145. I keep on getting the “Temporary problem accessing your mailbox.” Msg…. i m too expecting important mail…. plz help someone… does anyone know wot to do??

    Comment by eswn on October 5, 2004 @ 11:43 pm
  146. I would try contacting Yahoo Mail support.

    Comment by dan on October 6, 2004 @ 5:40 am
  147. Ok now day 5 and still error 999, yes it is good to know that we are not alone… I’ve been reading around and it seems yahoo does not know how to fix it, it should go away in sometime…god knows when!

    Comment by valexxv on October 6, 2004 @ 9:24 am
  148. This is Oct 15, 2004 and I am getting Error 999 for Yahoo mail
    access for past 3 days with an apology message. Don’t know
    when it will be fixed.

    Comment by Suresh B Joshi on October 14, 2004 @ 1:07 pm
  149. If anyone is still having problems accessing their Yahoo mail and is getting the page of symbols when trying to check messages the problem can be resolved by using/changing proxy server settings see ‘yahoo mail problems’ for instructions and proxy settings list to use.

    Comment by Jane on October 18, 2004 @ 7:28 am
  150. We had a bit of trouble opening our mail PLEASE help us open our mail just explain what you have to do to open the mailbox

    Comment by Raju on October 18, 2004 @ 7:26 pm
  151. gmail rox! mozilla does too! yahoo still cant beat other email providers. gmail, mail2world, and netscape all give more mb than yahoo.

    Comment by hehehe on October 24, 2004 @ 10:43 am
  152. there seems to be a lot of ppol having problems with yahoo error 999 but no one has given any solution!!! i have a project to do and all of the stuff is in my mail!!! someone help please!!!!

    Comment by richmond on October 25, 2004 @ 12:19 pm
  153. Well for the past two daya I’ve been having trouble opening the my Yahoo mail page,Sports page or various articles offered by Yahoo.i’ve tried from the command line “tracert” but still nothing.

    I called my ISP and they told me that I should delete my cookies and Temporary internet files.

    All the other sites open normally.

    Comment by John on October 27, 2004 @ 12:27 am
  154. I can sign into yahoo mail but I can’t use the buttons in it. Such as Compose, Check mail and any other buttons. I can use the linked words and everything else though. I can’t figure out what’s wrong; if it’s me or something else.

    Comment by Lacey on October 27, 2004 @ 12:48 am
  155. It is not you. I am having the same exact problem

    Comment by Jenny on October 27, 2004 @ 7:35 pm
  156. Yahoo appears to have unfairly targeted some people and is sabotaging their attempts to use Yahoo! services. I am led to believe it is because people who are old, or young inexperienced kids make mistake’s when logging in, and over a short period of time, have to re-log in several times. Yahoo! sees these people as dishonest crooks trying to break into /misuse other peoples passwords,and this is the punishment.Yahoo! then targets these unfortunates,and they can no longer access their legitimate mail. A dyslectic kid has been learning on my computer,and after a week of making lot’s of mistake’s (thro no fault of his own) I’ve now been inflicted (read BANNED) form getting my mail. Yahoo! has totally ignored all my requests for help.Old people and dyslectic kid’s are no longer welcome at yahoo!……you make too many mistakes, so piss off and dont come back.

    Comment by Rob on November 1, 2004 @ 3:51 pm
  157. I had trouble with getting the error 999 when logging into my email. I took off the new patch that I had downloaded from Microsoft (PS2). That worked! I haven’t had a problem since then. Everything seems to be working faster. I just hope it keeps up.

    Comment by Kim on November 5, 2004 @ 4:26 am
  158. I hve been with yahoo for years without any trouble, but for the past 2 days I can’t respond or forward or compose any mail. Only read it, and I am only using 1% of my storage capability. Any clues as to why?

    Comment by christina on November 10, 2004 @ 1:04 pm
  159. Everyone, try setting your MTU to 1300. You can download software that allow you to set this, this should take care of your problems.


    Comment by ray on November 14, 2004 @ 12:13 am
  160. hi
    please find password of [email protected] and send it’s password to my mail [email protected]
    please do it fast, because he is attacking me.
    thansk befor.

    Comment by hadi on November 17, 2004 @ 9:47 am
  161. Hadi: S-u-u-u-u-u-u-re. I’ll get right on that.

    Comment by dan on November 17, 2004 @ 9:58 am
  162. By the way, Yahoo Mail has just announced another increase from 100MB to 250MB.

    Comment by dan on November 17, 2004 @ 10:40 am
  163. i lost me yahoo account and cant get into it is there a way you can email my password to me so i can access it my account was lowflyer03 please send pass word the hot mail account (second email address in my account) thanks

    Comment by lowflyer03(Lorne) on November 20, 2004 @ 10:27 am
  164. I would be grateful if someone can help me how do i rename the Nicknames appearing in the Yahoo Messenger Archieve Box as the nicknames and their actual names are different.I like their actual names to appear in the Archieve BOX to be the same as appearing in the Mesenger LIST.
    2)Email:- Why is it i m unable to send reply emails everytime i click SEND-I get a message Error in Page–how do i rectify this.
    Thank you so much!

    Comment by skyen on November 23, 2004 @ 4:09 am
  165. When is the extra 150MB + 100MB=250 going to take affect for the old yahoo account. i opened a second email account i notice it has 250MB. while my old account still says 100MB on the status. does anyone know anything. “I got 999 Error on Monday Night Also” … What hell is that error but my yahoo service came back up in an hour or so.

    Comment by FrankG on December 1, 2004 @ 2:06 pm
  166. The VP at Yahoo added a comment where he said, “Today we have announced an increase in storage from 100 MB to 250 MB for all free users worldwide. Because we have tens of millions of users around the world, we are rolling out this enhancement on a phased basis. If you don’t see your storage limits increased today, you can expect to see the increase in the coming weeks.”

    That was posted on Nov 15th.

    Comment by dan on December 1, 2004 @ 2:24 pm
  167. I cannot compose, or send any mail. Can receive and read however. Any ideas?

    Comment by Mary on December 6, 2004 @ 9:26 pm
  168. Please help me. I cannot compose, forward and send messages in my yahoo email. Whenever I try to load the page, the text box would be missing and I get an error on page.

    Comment by Badet on December 7, 2004 @ 8:45 am
  169. help help help…have contacted yahoo about this matter but what they told me i already knew to do (deleted cookies online & offline)cant recieve mail but when i go to compose mail i get nothing…no box appears to write mail and get errors on page at bottom left hand corner…anyone have suggestions on how i can fux this annoying problem with yahoo mail????

    Comment by Barb on December 10, 2004 @ 8:32 pm
  170. For a couple of days now I cannot send emails, or delete them. But I can delete bulk mail if I click in a certain area. For all the people who has had this happen to them a long time ago, does it work for you now, and how long did it take for it to work again?

    Comment by Y.T on December 11, 2004 @ 2:36 pm
  171. I’m having the same “reply” problems and “compose” problems with Yahoo. What’s the deal??????????????

    Comment by Denise on December 16, 2004 @ 7:03 am
  172. I’m experiencing the same problem and have for days. Yahoo is of no help. Please, if anyone knows how to fix this, share the information. I does seem as though I am not alone!

    Comment by Bert on December 18, 2004 @ 9:39 am
  173. I am not able to SEND email from my gregsalmon mail account, other accounts on this same computor work well. Contacted Yahoo, they said to try another browser, obviously the other accounts work ok so the browser aint the problem. I get an error message at the bottom. I can recieve, delete, and compose just fine.

    Comment by gregsalmon on December 22, 2004 @ 5:41 pm
  174. Same here, starting yesterday, I have been unable to respond, forward or compose messages (get “error on page”). Used yahoo mail for 19 months with no problems til now. Haven’t got a clue, loaded XP SP12 but didn’t help. Anyone have any ideas????

    Comment by Arlo on December 23, 2004 @ 11:41 pm
  175. I can receive e-mail but can’t send. When I click on The icon in the lower to send a message I get the following:
    Line 42
    Char 20
    Error’ac_selected emails is undefined
    Code 0
    URL HTTP:// f219.mail

    Please help.

    Comment by doug on December 25, 2004 @ 9:57 am
  176. Misery loves company? –
    I can not send/reply in my yahoo mail- at home…
    But am able to at work.
    Home is coming up : error on page
    Details showing: AC_selected email is undefined
    I have searched other tech support sites- and have attempted their fixes-
    with no luck.
    Would sure like to hear from Yahoo on this… do they have
    any site or support area that explains temporary problems (hoping this is
    temporary).. Or fixes?
    Or is Yahoo above trying to help the people that use their services?

    Comment by Beth on December 28, 2004 @ 9:25 am
  177. I would suggest trying the Yahoo Mail customer care page.

    Comment by dan on December 28, 2004 @ 10:48 am
  178. OK Folks,

    I’ve had the same e-mail problems and have fixed it. It’s not so much Yahoo as it is Internet Explorer. I downloaded Netscape from and I now have no further problems. Good Luck!


    Comment by Jim on December 29, 2004 @ 3:10 pm
  179. can anyone plz tell me wht is this error999 & how do i get rid of it, its too frstrating, how do i rectify it somone plz help

    Comment by tarannum on January 14, 2005 @ 5:41 am


    Comment by DESPISTADO on January 17, 2005 @ 1:42 pm
  181. Anybody having problems retrieving their yahoo mail?

    Comment by MRRH on January 24, 2005 @ 1:22 pm
  182. every time i used to get “error on page” message when i try to open my yahoo mail inbox

    Comment by kiran on January 29, 2005 @ 11:12 pm
  183. I cant send or reply to my Yahoo account either. I get the AC_selectedEmails is undefined as well. I dont want to download another programme and I shouldnt have to. It hacks me off cos Im a paying member of Yahoo. Not a happy one at that at the moment. :(:(:( There has to be some other way of fixing the problem.

    Comment by Heather on January 30, 2005 @ 7:07 pm
  184. I’ve been having this error 999 for several days now. I see alot of people with the same problem at this site. Does anyone have a fix yet?

    The #180 post didn’t help at all.

    Comment by ajsmick on January 31, 2005 @ 9:38 am
  185. i am ip and have this “send button non functional / AC_selectedEmails is undefined” error in yahoo mail on a certain account only. other yahoo accounts checked from this machine work fine. the only fix we have at the moment is to disable (from manage addons in ie) or remove completely macromedia flash.ocx.
    the problem seems to be related to flash and have read somewhere of someone having a friend at yahoo who rectified this probelm from yahoo end as a favour to him.
    hope this helps
    that or use netscape which also works.

    Comment by s toad on February 1, 2005 @ 12:50 pm
  186. just wanted to thank s toad for the advice that the problem may be flash player.

    i, too, was getting the ‘AC_selectEmails’ is undefined error and was unable to send any e-mails…uninstall macromedia flash player and VOILA! i can send e-mails now. the only downside is that every website that has flash embedded in it now gives me errors saying that i may not see the whole page because i don’t have flash, but if it means sending e-mails, i don’t care.

    if anyone comes up with a solution that does not involve removing flash, please post. in the meantime, i am just happy to be able to send e-mails again.

    Comment by celina on February 1, 2005 @ 2:01 pm
  187. i’m havin a problem playin games on yahoo since the upgrade. HELP!!!

    Comment by joann on February 11, 2005 @ 9:59 pm
  188. Is there a solution to the “999 Error” when trying to retrieve e-mails

    Comment by Sandie on February 14, 2005 @ 1:16 pm
  189. i cant get in one of my old accounts

    Comment by carlton lott on February 16, 2005 @ 12:32 am
  190. my hotmail message does’t open . there’s storage is full. i want to
    increase my hotmail message

    Comment by Tulasi on February 25, 2005 @ 10:46 pm
  191. Could anybody please give suggestion of being able to compose and send messages in yahoo if i don’t want to download another browser like Netscape. Thanks.

    Comment by fan on February 26, 2005 @ 8:23 am
  192. I have yahoo mail plus and all of a sudden I can recieve mail but can’t send any. It just freezes!!! What is the problem here????? I’m in several groups and can’t answer my mail. Getting very frustrated!!!!! Hope someone can give an answer and/or a solution.
    Thanks, Keith

    Comment by Keith on March 14, 2005 @ 5:51 pm
  193. Bulk mail problem. Trying to delete items. 1st page no problem, but when the 2nd pg appears and ck’d off to delete and the delete icon is hit, the site goes blank and causing a freeze up.

    Comment by Joe on March 15, 2005 @ 6:52 am
  194. Hi Joe, can we solved the problem by deleting the bulk mail? I’ve tried to delete them but still unable to compose new messages!

    Comment by fan on March 22, 2005 @ 7:11 am
  195. Yahoo is now increasing their quota to 1 GB, but they claim Yahoo Mail’s storage upgrade was not in response to Google’s latest moves. Instead, [Brad Garlinghouse, Yahoo’s vice president of communications products] said Yahoo is “paying attention to what users are doing and how they’re using their in-boxes.”

    I find that hard to believe.

    Comment by dan on March 23, 2005 @ 9:20 am
  196. First I couldn’t access my bulk mail. Now, I can’t open my incoming mail. I can see the menu of what is in my inbox but I can’t open my email. I get a blank screen with a message in my bottom tray “no page to display.”

    Comment by Rindy on March 28, 2005 @ 10:24 am
  197. i opened an account with yahoo’s CHINA website, the one with account, and for the past 7 days already, i CANNOT go into the site. It says “server not found” or “page not found”. Yet, when i go back to the yahoo’s main page, i see my account present with currently 20 unread emails. When i click the envelope icon, again, i get an empty page with “page not found” error message. I cannot even go to’s main webpage!! Yet, i can access my other email accounts i opened using yahoo’s USA portal.

    why is that? i already spybot’ted my computer hard disk, thinking i must have some virus; but there is none.

    I surfed the net and read somewhere about cookies/javascript conflict. yet, i have already tried to surf and open the china yahoo email site using ACCEPT ALL COOKIES option in the Tools/Internet Option/Privacy link, and still i cannot open the china yahoo email site.

    Whats the problem? I tried using IE and Mozilla Firefox, thinking its a browser problem, but no. Yet, i requested a friend of mine in Canada to try if he can go inside the main page of and HE CAN!

    so confused. anyone can help? frustrated much here.

    Comment by pons on March 28, 2005 @ 9:20 pm
  198. Text box won’t load in Yahoo! Mail? “Error on Page” message in bottom left corner? I finally found a solution that worked for me:

    In Mail Options, select “general preferences”
    then in “compose” select ” plain text”

    Other ideas (didn’t work for me but were recommended online)
    – Download Netscape instead of Internet Explorer (I didn’t have to in the end)
    – Shut off your pop-up blocker
    – Delete your cookies and website cache
    – Start/Settings/Control Panel/Add and Remove Programs/Double Click “Microsoft Internet Explorer 6 SP1 and Internet Tools/Repair Internet Explorer

    Comment by Loren on March 29, 2005 @ 9:58 pm
  199. I’m not sure what to tell you folks that are having problems with Yahoo Mail, except that I’ve since switched to Gmail. If you’re interested in having free, 2GB web mail that you can pop off, forward to other e-mail accounts that has a zippy interface and no ads that are inserted into your outgoing e-mails, I’ll give an invite to anyone who wants one.

    Here’s a description of recent improvements and a list of reasons to use Gmail.

    Comment by dan on April 1, 2005 @ 6:03 pm
  200. We have two yahoo accounts, my husbands account is the newer version. When I signed up for the free email, it said they could not do it and soem reason I can’t recall, and said it would be opened under an older version. How do I update to the newer version of email as I am quite used to that format. THANKS!

    Comment by Meadow Woods on April 10, 2005 @ 2:15 pm
  201. My guess is that the browser you were using at the time you signed up didn’t support their new version. There should be somewhere in the ‘Mail Options’ where you can switch to the new look.

    Comment by dan on April 10, 2005 @ 10:33 pm
  202. [Done] “Error on Page” in Yahoo Mail

    Possible solution:

    Comment by vincent on May 10, 2005 @ 4:32 am
  203. my old yahoo email id is [email protected].i forgot the to find it.some one is still using it,coz i find same id active,log in log out via my yahoo messenger.some one uses this new k161961 id too.can somebody help me to retrive my password plz.

    Comment by krishnaaa on May 21, 2005 @ 10:10 am
  204. Krishnaaa: You’d have to contact Yahoo Mail support for that sort of information.

    Comment by dan on May 23, 2005 @ 8:01 am
  205. I’ve been trying to access my yahoo mail for two days already. but still can’t get them. It takes forever just to load up the yahoo mail page. then when i click to access the inbox. the screen complains about a network connection problem.

    never had anything like this happen before.

    i can access GMAIL and HOTMAIL with no problems on the same computer

    Comment by Yau on July 11, 2005 @ 4:05 am
  206. hello…
    i also did encounter similar problems with Yahoo! Mail displaying this message:

    Yahoo! may not be optimized for the web browser you are using. Your options are:

    Upgrade to Internet Explorer 6.0, Netscape 7.1, or Safari 1.2.
    Switch back to the Yahoo! version supported by your current browser.

    My Solution (hope it works for you, too):
    * If you have any software firewall (Sygate Personal Firewall Pro, Zonelabs Zone Alarm, Kerio Personal Firewall, etc.), installed in your system, disable the “stealth mode browsing” feature (in the case of Sygate Personal Firewall Pro = Tools->Options->Security->[uncheck]”Enable tealth mode browsing”) or any similar capability in your firewall, and everything should work just fine…:)

    This means that Yahoo! Mail is not in favor in anonymous surfing,hehe…

    Comment by DanRo on July 12, 2005 @ 3:01 pm
  207. im not able to clear my inbox of yahoo mail completely once plz reply me
    thanking you
    your’s user

    Comment by ramakrishna on August 3, 2005 @ 11:44 pm
  208. I have been very frustrated that I too have not been able to access all the tools of my Yahoo mail. I cannot delete, spam or reply. When will this be fixed. I have tried to contact Yahoo to get this resolved but no answer….YAHOO Where are you? ……I am about to switch to another service…..You could at least email your customers and let them know what is going on…..Does anyone have any solutions, phone numbers for assistance, ect???? I hope this gets resolved soon….

    Comment by Connie on September 12, 2005 @ 6:44 am
  209. i am not getting all my friends messages on yahoo. we have re downloaded many times have changed our names to she gets all of mine but i dont get all of hers dont know if its her puter or mine can someone help ty

    Comment by michael on September 17, 2005 @ 1:33 pm
  210. I have been unable to access my yahoo mail for about 5-6 weeks—I
    keep receiving the message that my “log-in session has expired” even
    though I haven’t been on the line for 24 hours—and no matter how many times I try to re-log-in, same message continually comes up. I am way past frustrated.

    Comment by Phyllis Stuart on September 21, 2005 @ 2:03 pm
  211. I have problem reading & deleting all new emails in my Yahoo France mailbox and the translated error message is:
    “We do not understand your request, the request sent by your navigator is not precise. Please retry.

    If the problem continues, we suggest you to close all your navigation
    windows and then re-open a new window before re-open a new session of
    Yahoo! Mail. If the problem still continues contact your utilization
    support people”.

    I have no problem reading emails in Yahoo.Com with my existing browser and I have used IE, Firefox & Netscape for Yahoo France but with no success. I have also tried with different PC’s in different countries but also no luck. Anyone facing the same problem and any solutions appreciated.

    Thanks. Edward

    Comment by Edward on October 26, 2005 @ 8:56 pm
  212. I’m getting a problem ‘error on page’ while I attaching files.
    How can I rectify it?

    Comment by saritha on November 13, 2005 @ 10:49 pm
  213. Contact Yahoo support.

    Comment by dan on November 14, 2005 @ 10:15 am
  214. I am very discouraged. When I bring up my emails and they either have an attachment for something else to click on in order to bring it up, when I click onto it the page goes completely blank and at the bottom right of the computor where it says Internet, it changes to Unknown Zone. With this happening I cannot bring up to enjoy the holiday cards and/or pictures and poems. PLEASE TELL ME WHAT I CAN
    DO TO CORRECT THIS. I get most of my emails on Yahoo and it is very
    important to me to be able to bring them up to read and enjoy.

    Comment by Madeline Reppert on November 26, 2005 @ 12:25 am
  215. I signed up for yahoo plus earlier this week, and had been sending and retrieving email (on my Hp6365) without any problems. Since yesterday however, from about 11am GMT, I have been unable to retrieve emails. I have tried setting up a new account on my PPC, this didn’t work. I also checked my settings (which i hadn’t changed in the first place) and cleared cookies from my Pocket PC. It’s still not working. It seems as if retrieving messages is blocked somehow. I just get the message “cannot connect to incoming mail server’, yet I can access mail via the internet no problem. There are no problems with my other incoming mail, only yahoo. Any ideas?

    Comment by wanderer on November 26, 2005 @ 1:49 am
  216. Is there a way to recall a message sent from my yahoo account? Oh-boy!
    Please tell me “YES”. Thanks.

    Comment by Need your help - js on December 1, 2005 @ 8:06 pm
  217. No there’s not.

    Comment by dan on December 2, 2005 @ 10:08 am
  218. I cannot delet my yahoo mail I cannot open or delet my msn mail and I tried asking these same question on yahoo help and I cannot clik on the some of them will not go to the next page. what do you think is happening desperate help me thank you

    Comment by MaKelly on December 6, 2005 @ 2:39 pm
  219. I would like to change my yahoo I.D so it does not look like my email adress i tried repeatedly to edit.but that information jus cannot be changed.not to mention my real name and last name is visible to all. Plaease help.

    Comment by Christine on December 31, 2005 @ 5:41 pm
  220. hii
    i am unable to access my yahoo id maneesh-sharma1 always give message ur caps is on as on the same computer i am able to access my other freinds yahoo id this problem is ouccuring last 7 days approx.
    plz solve the problem

    Comment by Maneesh Sharma on February 15, 2006 @ 1:44 am
  221. The way i got my reply buttons to work was i read bob’s post. i emptied Internet temporary files. but then i went to “advanced” in properties and i clicked on “Restore default” then clicked OK and this fixed my problem!

    Comment by thank GOD on March 21, 2006 @ 9:30 pm
  222. Why does your stupid site keep on banning from playing Yahoo games when I am having computer difficulty? This is not fair!

    Comment by Sylvia on January 10, 2007 @ 9:46 am
  223. Sylvia: If you think this site is Yahoo, the label of stupid would also serve to describe someone else.

    Comment by dan on January 10, 2007 @ 10:23 am
  224. I’m getting a problem ‘error on page’ while I try to forward / reply or attaching files on my yahoo account perticularly on my PC.
    How can I rectify it?

    Comment by Shailesh on January 16, 2007 @ 10:22 am
  225. I’ve no idea, but I like your use of the word rectify.

    Comment by dan on January 16, 2007 @ 12:45 pm
  226. Several people in my office are having the same problem with Yahoo: we can log in to our accounts, open the email and read it, but we cannot use “delete” or other buttons/functions. This suddenly started a couple of weeks ago. We have tried accessnig Yahoo via a variety of computers, OS’s, anti-virus porgrams, browers, and internet connections. All aprpoaches have yielded the same result which makes it seem like a Yahoo issue.

    Comment by chris on January 20, 2007 @ 8:05 am
  227. Yes, I’m with
    Cheryl, trying to delete the bulk mail I get ( which is from 45 to 95 in a single day)this has got to stop. I have a hard eough time as it is, learning new things on the computer, as my daughter & son and I, myself have learned to use my computer. I love it, but sure hate all the bulk mail. Please help me get rid of it all.It makes me want to not even get on my computer to check my email, because I know the BULK mail will be there to get rid of, only for a short time. HELP ME PLEASE!!!!!

    Comment by Jane Pleasant on July 16, 2007 @ 6:33 am
  228. i am not entering into yahoo mail…. it shows that the page cannot be displayed… but i can enter into another sites…. so i need some resolution…

    Comment by fazal on July 30, 2007 @ 6:58 pm
  229. Iam entering in my yahoo mail account but I have a problem with my compose page, the compose page cannot be displayed so I can not send e-mail, what should I do

    Comment by azadeh on September 14, 2007 @ 9:32 am
  230. I think yahoo is amazing but I just want to delete this account because Ii think it is no purpose to keep it. I will tell my friends about Yahoo if you delete my account thank you and please.

    Comment by daquilatate on December 19, 2007 @ 2:36 pm
  231. I love yahoo

    Comment by daquilatate on December 19, 2007 @ 2:36 pm
  232. Pretend I deleted it and never use it again.

    Comment by dan on December 21, 2007 @ 8:34 am
  233. “I am not able to send or compose any message to my friends and relatives please send me some help.

    Comment by sanjay malla reddy on January 4, 2008 @ 6:27 am
  234. I haven’t been able to compose emails or forward them or put them in file folders for the
    past week. I have no idea why this happened or how I can fix this. Could someone please
    advise me what to do?

    Comment by Joan Laurie on September 11, 2009 @ 10:35 am
  235. my screen resolution is set to 1280×800, but yahoo mail and yahoo are stuck in a much lower resolution. this just started, and it’s driving me nuts. help, please

    Comment by Gail Cassagne on January 22, 2010 @ 2:52 pm
  236. my account seems to be blocked from incoming mail. i can get into my yahoo mail account but i am not receiving any e-mails that i know are being sent to me for work.

    Comment by sasi on October 12, 2010 @ 1:41 am

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