usb troubleshooting

I have owned a Sony Clié for nigh on a year and have enjoyed it, except for one problem: It refused to sync with my desktop. No matter how much I tried to convince them of the value of communication, they refused to talk. Eventually, I gave up.

A few evenings ago, fueled by renewed determination, I declared war on the syncing process. Once again, I found myself face-to-face with an electronic foe that I should have been able to conquer. I thought the problem out from a logical perspective, read the manual and tried the same thing over and over again. Nothing worked.

I was about to admit defeat when it dawned on me that the BIOS might have the USB ports disabled. That would certainly explain the apparent vow of silence between the two devices. Sure enough, the BIOS showed both USB ports disabled. Why anyone would want to have them disabled by default is a mystery, but the sweet taste of victory reduced the frustration. Once they were enabled the syncing process worked without a hitch.

Moral: if anyone is having a problem syncing a palm pilot with a desktop, make sure the BIOS has the USB port(s) enabled.


 (Post a comment) | Comments RSS feed
  1. I have the PEG-S360 and it’s been great. The only synching problems I’ve ever had are in Linux — I’ve tried mediocrely (yes, that’s a new word) several times, but to no avail. I can’t seem to find a USB port for Linux to use; it only seems to want to do serial. Oh well.

    Comment by Cameron on January 13, 2003 @ 9:50 am
  2. Hmm, I don’t have my sync cable with me, but I’ll have to try this at home. It’s a site dedicated to Clie’s and Linux.

    Comment by Cameron on January 13, 2003 @ 9:56 am
  3. I’ve properly configured my kernel for USB and have had success with the kernel finding the device. I’ve gotten that far but haven’t done anything with it other than installing the syncing software on my desktop at home. I’ll have to double check the bios and make sure that USB is enabled. Thanks.

    Comment by jason on January 13, 2003 @ 2:51 pm

Comments are closed